It’s not uncommon for businesses – whether small, medium, or larger – to turn to expert IT management companies to service all their IT needs. It makes sense: turning over IT processes to professionals better affords a company the freedom to focus more of their attention on the carrying out of their business, rather than the management of the technology needed to carry out their business.
Aside from faculty, staff, and educational materials, there are two things that almost every student undoubtedly needs: More money to spend directly on students and reliable, up-to-date technology. Tech increasingly shows up on the “necessities” list, in part because it touches nearly every modern, operational, and academic area. Yet, we often notice that school leaders and board are understandably cautious about trusting their IT to a third party.
As is the same with any industry, there are managed service providers that have cast shadows by overcharging and under-delivering on their promises. However, it’s imperative to realize that most IT outsource providers aren’t like that. Most are exceptional partners. Armed with accurate information about what exceptional service looks like, every school would be able to find a partner that best fits their needs and necessities.
Signs Your School Might Benefit from Managed Services
How do you know if your school is ripe for managed services? If you notice your establishment struggling with any or all of the following, handing off IT management to a trusted provider would likely benefit your establishment a great deal.
- Limited visibility of IT team across the educational campus
- Lengthy waits for help desk requests to be serviced, whether on the faculty or student level
- No ownership or authority over an established IT strategy
- Regular, almost expected, disruptions to IT service
- Faults, lags, and malfunctions becoming accepted
- Unreliable infrastructure
Managed services can help alleviate many woes. At Information Transport Solutions, Inc., a Uniti company, we help educational institutions build the right infrastructure and implement technologies to build a safe environment, enhance administrative efficiency, and create digital classrooms. We understand your objectives as an educational facility. You have many initiatives focused to help your team reach its goals and our tech solutions are aimed at helping achieve many of those, including enhancing student engagement; collaborating with teachers, students and teachers; differentiating learning; developing curriculums; and enhancing teacher performance and effectiveness.
You don’t have to keep up with the latest IT practices, software and threat assessments because we can do it for you.
Managed Services Allow for More Opportunity
We are living during a time when it is becoming more and more common for schools to offer one-on-one tech access to their students. Laptops, tablets, etc. – many educational institutions are now equipping students with personal tech. Managed IT services can allow a school to offer more opportunities for learning and to improve opportunities for the future. Some common processes that managed IT companies will be able to help schools and educational institutions improve on include the following.
- Managing computers and networks
- Preventing problems before they occur
- System monitoring
- Keeping the installation and management of anti-virus software, spam, spyware, and malware security updated
- Keeping servers backed up and compliant
- Hosting email services that allow students and teachers to have access at school and away
The Federal Communications Commission e-rate funding program provides discounts of up to 90 percent to help eligible schools and libraries in the United States obtain affordable telecommunications and internet access, and there is absolutely no doubt that schools can benefit from taking advantage of e-rate funding when it comes to outsourcing their IT services.
E-rate eligible parties have the benefit of receiving discounts on telecommunication services and internet access, as well as internal connection hubs, managed internal broadband services, and basic maintenance of internal connections. For more information on the e-rate program, click here.
Get the Ball Rolling with Stronger Tech
Hiring a professional IT company that specializes in school and educational infrastructure might be the best solution for advancing the success of your school. If an issue arises, any member of your team would simply have to contact your IT managed service provider (at ITS, we are on hand 24/7 to help). Your provider will direct you to a person of contact who is knowledgeable in the technology you’re having trouble with, whether that be your phone system or handset, cables and networking, or hosted servers. This person of contact can either walk you through a solution over the phone or come to your school to make the necessary fixes.
If you think handing over your school’s IT services and maintenance to a trusted IT partner would be the best solution for preparing your establishment for the future, reach out to your friends at ITS today.