Managed IT services refers to outsourcing your company’s information technology systems – and all its bells and whistles – to a reputable IT service support agency that delivers software installation, monitoring, repair support, and more on a continued basis. Although managed IT services have existed for decades, many companies have relied solely on in-house IT teams or have mistakenly overlooked the availability altogether. But as we see popularity inching its way up, and have learned from the feedback of our valued customers and partners, countless groups are seeing the benefits of handing their sensitive IT processes off to pros.
If you’re a business owner or administrator who has yet to take advantage of all that managed services offers, you’ll probably want to seriously consider harnessing the power or IT professionals to streamline your business’s success. Information Transport Solutions, Inc., a Uniti company, invites you to consider the following benefits of passing the IT baton over to those who truly know the various systems the best.
Why You Should Be Taking Advantage of Managed IT Services
Control IT and Labor Costs
First and foremost, we know that money and profit are important to both you and your company. That’s why, though there are many benefits to managing services, we’ve decided to touch on ROI first. Outsourcing converts your fixed IT costs into variables that better allow you to budget effectively. In other words, you’ll only be responsible for paying for what you use when you need it. Sometimes, IT costs can be highly unpredictable. Systems can fail and computers can break at any time, resulting in sudden, unexpected costs that ruin your budget.
Hiring an internal support staff can be expensive to hire and train. Outsourcing, on the other hand, lets you focus your human resources where you need them most… when you need them most.
Most managed service providers (MSPs, like ITS) have fixed, monthly rates for their IT support services and can also be customized depending on your wants and need. Regular maintenance and repairs are built into the contract, so you don’t have unexpected service costs popping up.
Simplify Management Strategies
Using managed IT services lets you focus more on your business and less on unpredictable IT frustrations. A knowledgeable IT provider can assist with everything from email and web hosting, data storage, server and network maintenance to a wide variety of other technical work (such as surveillance systems and security monitoring). With the peace of mind that someone is in control of your network, you can focus on your core business while putting the rest of the work in the hands of a team who truly knows how to handle the IT ins-and-outs.
When you and your employees aren’t distracted by day-to-day IT maintenance, your business management is simplified, and you are one step further on the road to success.
Reduce Associated Risks
Every business investment carries with it a certain amount of risk. Markets, competition, government regulations, financial conditions, and technologies all change very quickly. And while it can become a full-time job in and of itself attempting to keep up with the evolving rules and regulations, outsourcing takes all that worry off your plate.
MSPs assume and manage much of this risk for you, with specific industry knowledge, especially security and compliance issues, and a dedication to keeping up to date with the latest advancements. They generally are much better at deciding how to avoid risk in their areas of expertise than an otherwise-hired employee who moonlights as an IT admin.
Better Secure Your Business
From personnel files to sensitive financial data, every company has numerous sets of data they need to protect. Unfortunately, there are many threats to your business such as hackers and cyber criminals with their growing tactics. Not to mention good, old-fashioned hardware failure, human error, and natural disasters that can also disrupt the usual ebb and flow of your most protected data. As a business owner, you likely don’t have the time or technical knowledge to constantly monitor and protect your business from these threats. That’s where you’d benefit from utilizing managed IT services professionals.
Service consultants like the dedicated team at ITS consistently conduct reviews of your systems, network and various technologies to constantly watch for any security threats. They work to prevent risks to your business and manage recovery in the event of data loss or a security breach. Your IT professional will tailor a security plan that is specific to your business needs, depending on factors such as where your sensitive data is stored, who retains access to it (and how) and the various types of devices, systems and networks that your company utilizes on a daily basis.
Quickly Update Technologies
A quality MSP organization will have the resources to start new projects and expand your company’s offerings at a moment’s notice. Handling the same project in-house might involve weeks or months to hire the right people, train them, and provide the support they need. For most implementations, quality IT companies will bring years of experience in the beginning – saving both time and money. Similarly, if you point-of-contact isn’t familiar with the particular issue or services, there is guaranteed to be another party on the team who is well versed in the specific area and will be able to assist with whatever systems need to be altered and/or implemented.
Though we’ve already touched on this, it’s worth reiterating. Downtime is a serious time and productivity suck. When you work with an MSP, they can monitor your network 24/7/365. So when there is a problem, they know immediately and can fix it quickly, before you have significant downtime.
Even more, though, is the fact that managed IT services companies don’t just wait for your system to break to fix it. In fact, they perform regular, proactive maintenance so you don’t have issues in the first place. Just like your own health, prevention is the best medicine for business technology.
Level The Playing Field
Most small businesses can’t afford to match the in-house IT support services that larger companies maintain on a regular basis, but that shouldn’t leave them out of the running. Outsourcing to an MSP can help small companies act “big” by giving them access to the similar technology, and expertise that large companies enjoy. An independent managed cost structure can give your company a competitive advantage.
What IT systems do you need today, next month or in 24 months’ time? Maybe you don’t know the exact answer, but managed IT services help you think ahead and give you advice on what you need to be planning from an expert perspective. This links to proactive support and ensures that your IT infrastructure and software is upgraded and updated to minimize risks such as downtime, viruses and crashes.